Lesson 3: Electronic Communication Attention You actually said that in class?? Learning Outcomes Upon completion of this lesson's material, students will be able to:
Teaching In Lesson 2 we learned all about the forms of communication here at KVCC...email, Blackboard, the website, etc. All of these modes are "official" and are the avenues for "Professional Communication" at KVCC...these tools are used differently than you might use other communication tools such as your own private email or Facebook! Private/Public and Personal/Professional In a moment we are going to review the etiquette of communicating through these modes, but first we need to decide when it is important to use this etiquette. While polite writing in emails and all other forms of communication is desirable, it is required in the communication that you engage in at KVCC Private and Personal communication does not necessarily need to follow these rules...that is between you and your friends/family. KVCC Email is (sort of) Private, but it is Professional
KVCC Blackboard Email is (sort of) Private, but it is Professional
KVCC Blackboard Discussions are Public and Professional
Electronic Communication Etiquette Etiquette refers to the "code of behavior" that is expected of you. In this case, it is the code of behavior when you are communicating here at KVCC. ONLINE ETIQUETTE http://www.kent.edu/dl/Technology/Etiquette.cfm Taking an online course and corresponding via the World Wide Web presents communicators with the task of overcoming the lack of nonverbals (body, posture, tone-of-voice, facial expressions) in communication. When taking a course online, it is important to remember several points of etiquette that will smooth communication between the students and their instructors. 1. Avoid language that may come across as strong or offensive. 2. Keep writing to a point and stay on topic. 3. Read first, write later. 4. Review, review, then send. 5. An online classroom is still a classroom. 6. The language of the Internet. 7. Consider the privacy of others'. 8. If possible, keep attachments small. 9. No inappropriate material. Assessment Lesson 3 Discussion In order to practice the skill of engaging in polite conversation we are going to discuss some subjects that are presumably not for "polite company"! I'm of the opinion that THESE are the very topics we need to really talk about! From the list below select a controversial issue on which you have a strong opinion and post that opinion in the discussion board (make it real...don't fake like your a fanatic, it will be obvious and it sort of ruins the exercise!) We will all then engage in an active debate about these issues. Look at your fellow students' first posts and then reply to one that really goes against what YOU believe. You can try to convince the person to think otherwise, but you have to do it in a respectful manner! The key here is to practice taking risks and using good communication skills to debate issues that may NEVER get resolved. Here are the topics:
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