Lesson 2: Attitudes of a Case Manager Attention
A little spoof illustrating the fragmentation that occurs in the current, expert-driven approach to delivering social services to those in need. Learning Outcomes Upon completion of this lesson's material, students will be able to:
Teaching In this lesson we look at the ethical responsibilities of the CM both to the clients they serve and the people that they work with. Basic Attitudes and Approaches in CM Basic attitudes include:
(Feel free to review the PSR Values document from Lesson 1 as well!) The Mental Health Field Individuals who work in this field can sometimes become locked into patterns of behavior that lead them to mistreat their clients. Some of the reasons this happens include:
One of the most important ethical considerations for you as a Case Manager is to practice within your competence....in essence, don't do work that you have not specifically been trained to do. As a CM you also have some responsibility to be aware of the well-being of your colleagues. If your co-workers are practicing in a way that is unethical or if they are somewhat impaired, you have an ethical obligation to address it...in some way. Assessment Lesson 2 Quiz
Possible Class Discussion Reflect upon your expectations and knowledge of the mental health field. How does this sort of workplace match (or NOT match) your personality characteristics?
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