Lesson 7: Initial Interview Attention Learning Outcomes Upon completion of this lesson's material, students will be able to:
Teaching For those cases which will not be handled in a single contact, you may be the intake worker obtaining the intake information but will not be, or need not be, the mental health worker or clinician who follows up on that case. Therefore, it is particularly vital that you record information in a clear, concise, and organized way on the intake paperwork so that the next worker will have a sound basis for continuing. This demonstrates not only courtesy for colleagues, but also respect for the client, who may find it annoying, embarrassing, or painful to keep repeating the same information. Sometimes filling out the paperwork may actually help ease anxieties for the client or his representative by giving a structure in which to explain the problem and giving the two of you a shared task. Information from the intake process continues to be valuable throughout the client's course of treatent. It may be also be reviewed in the future to evaluate long-term outcomes for clients or the agency (http://ssw.unc.edu/cares/rk/2intake.pdf). Part of the intake involves asking about previous mental health difficulties. Everyone has had times of emotional stress with minor disruption of function. The worker is not seeking information concerning minor episodes of emotional stress but significant episodes with psychiatric symptoms that may bear on the present difficulties. Significant psychiatric problems are those that interfere with a person's daily activities. If the mental health problem is of enough severity to require hospitalization, it should be regarded as significant. Purpose of the Initial InterviewIncludes collecting information about the following:
Interviewer Role
Client Perceptions
Process
Information about Treatment Planning: SMART Goals
Assessment Lesson 7 Discussion (for the online course only) In preparing for an intake interview, based on the question themes above, which subjects do you think you would have the most difficulty asking someone about? Lesson 7 Assignment Welcome to Western Psychological & Counseling Services! Following the Intake process that you completed in Lesson 6, conduct an initial counseling session. You will need to follow up with your "client" and videotape the subsequent counseling session. Your interview questions will focus on the following:
Your session should be at least 5 minutes long but no more than 20 minutes. Part of learning to be a good case manager is learning time management and how to help keep your client focused on the topics at hand. You will upload the interview video to your YouTube account and share the link with your Instructor. You will also complete the Blackboard Lesson 7 Quiz answering the following questions:
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